Author: Helen


  • Why Consistent Social Media Matters More Than Going Viral

    Every now and then, someone tells a small business owner:โ€œYou just need one viral post.โ€ If only it were that simple. The reality is, going viral doesnโ€™t automatically mean more enquiries, more bookings, or more sales. It often just means more views โ€” usually from people nowhere near your target customer. For most local businesses,…

  • Listen to your Customers -You Donโ€™t Have a Traffic Problem โ€” Youโ€™re Not Listening Closely Enough

    One of the first things I ask businesses when I manage their social media is simple:What questions do your customers ask you every day? Because those questions are already content ideas โ€” and thereโ€™s almost always more than one person searching for the same answer. Listening before posting Many businesses post regularly but struggle to…

  • New Year – New Content!

    New Year, Clear Marketing: Why January Is the Perfect Time to Plan Your Content January often arrives with a sense of reset. New diaries, fresh goals, and the motivation to do things better than last year. Yet when it comes to marketing, many businesses jump straight into posting without stepping back to plan. At HEM…

  • SEO vs AEO: Whatโ€™s the Difference โ€” and Why Does It Matter in 2025?

    SEO vs AEO? We all know SEO! Itโ€™s been the digital marketerโ€™s and business ownersโ€™ focus for years โ€” the go-to strategy for getting your website noticed online.But thereโ€™s another term starting to pop up more and more: AEO.So what exactly is AEO, and how does it differ from SEO? More importantly, why should you…

  • Social Media Marketing

    Social Media Engagement is Key Itโ€™s tempting to treat social media as a digital noticeboard, posting announcements, promotions, and the occasional update. While those elements have their place, social mediaโ€™s real power lies in its interactive nature. Customers arenโ€™t just scrolling for information; theyโ€™re looking for connection. Responding to comments, answering questions, and participating in…

  • The Importance of Local SEO

    Even with a physical shop, customers will start their journey to your door online! It is so important that you are visible, remain relevant and have a strategy in place for sustainable growth, to ensure your business outranks your competitors! Don’t worry – I can help!